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Unacceptable Suggestion for Revision (°³Á¤ °ÅÀý¿¡ ´ëÇÑ Á¦¾È¼­)

3502
unacceptable suggestion for revision
date
dear
we are sorry to inform you that we cannot agree to your suggestion to amend the agreement.what we understood is that we cannot sell to any other client but to be your exclusive supplier.we think it is not reasonable.
if you are going to be firm on this amendment, we will be forced to take your right away in the u.s.
we will affix our signature on the first revision and the should not be included.
yours truly,
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ÀÌ °è¾à¼­¿Í °ü·ÃÇÏ¿© ±Í»çÀÇ »ý°¢ÀÌ È®°í ÇÏ½Ã´Ù¸é ±Í»çÀÇ ¹Ì±¹¿¡¼­ÀÇ ±Ç¸®¸¦ °­Á¦ÀûÀ¸·Î¶óµµ »©¾ÑÀ» °ÍÀÔ´Ï´Ù.
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Reply to a Letter Asking the Reason for Price Increase (°¡°Ý ÀÎ»ó ¹®ÀÇ¿¡ ´ëÇÑ ¾È³»¹®)

3500
reply to a letter asking the reason for price increase
date
dear
thank you for your letter asking the reason why we have quoted a lower price on previous quotation.our answer and explanation are these:
the price of $ indicated our quotation with file # 00987 dated march 2, 1997 was not an official quotation meaning, generally we give that price to all companies who inquire.but our price will get lower depending on the quantity of order.
since you said intention to order 200 units per year, we will reconsider the price.we will immediately send you our new price.thank you for your very kind consideration.
yours faithfully,
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Áö³­ °ßÀû¼­¿¡ °¡°ÝÀ» ³·°Ô ÃøÁ¤ÇÑ ÀÌÀ¯¿¡ ´ëÇØ ¹®ÀÇÇϽŠ°Ç¿¡ ´ëÇØ °¨»ç¸¦ µå¸®¸ç ¾Æ·¡¿Í °°ÀÌ ´äº¯ ¹× ¼³¸íÀ» µå¸³´Ï´Ù.
1997³â 3¿ù 2ÀÏ¿¡ µå¸° ¹®¼­¹øÈ£ 00987 °ßÀû¼­¿¡ Á¦½ÃµÈ ±Ý¾× $ Àº °ø½Ä °ßÀû¼­°¡ ¾Æ´Ï¾ú½À´Ï´Ù.¹«½¼ ¸»ÀÌ³Ä ÇÏ¸é °ßÀûÀ» ¿äûÇÑ ¸ðµç ȸ»ç¿¡°Ô ÀϹÝÀûÀ¸·Î ±× ±Ý¾×À» Á¦°øÇÏ°í ÀÖ½À´Ï´Ù.±×·¸Áö¸¸ ÁÖ¹® ¼ö·®¿¡ µû¶ó ±Ý¾×ÀÌ ³·¾Æ Áú °Í ÀÔ´Ï´Ù.
1³â¿¡ 200°³ÀÇ ¼ö·®À» ÁÖ¹® ÇÒ ¿¹Á¤À̶ó°í Çϼ̴µ¥ ±×·¸´Ù¸é ÀúÈñ°¡ ±Ý¾×À» Àç °í·Á Çغ¸µµ·Ï ÇÏ°Ú½À´Ï´Ù.Á¶¸¸°£ »õ ±Ý¾×À» º¸³»µå¸®µµ·Ï ÇÏ°Ú½À´Ï´Ù.±ÍÇÏÀÇ °í·Á¿¡ °¨»ç µå¸³´Ï´Ù.
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Reply to a Request to Modify Previous Training (Áö³­ ÈÆ·Ã º¯°æ ¿äû¿¡ ´ëÇÑ ´äº¯¹®)

3498
reply to a request to modify previous training
date
dear
we would be happy to modify our previous sales training conducted in your office in accordance with your request.
thank you for your observations and comments about the past sales trainings.those comments have indeed helped us to enhance our systems and methods this time.
kindly give us more information about the detailed plan and agendas you want us to work out for your upcoming seminars.we have enclosed a questionnaire to help us out with that.we would appreciate if you send this questionnaire to us the soonest possible time.
lastly, we also would appreciate your assistance in doing this new approach for your sales training.thank you.
yours very cordially,
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Áö³­ ÆǸŠÈƷÿ¡ ´ëÇÑ °üÂû°ú ºñÆò °¨»çÇÕ´Ï´Ù.±× ºñÆòÀº À̹ø¿¡ ÀúÈñ Á¶Á÷¸Á°ú ¹æ¹ýµéÀ» °³¼±Çϴµ¥ ½ÇÁ¦·Î Å« µµ¿òÀÌ µÇ¾ú½À´Ï´Ù.
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Reply to a Letter of Complaint about the Product (Á¦Ç° °ÇÀǼ­¿¡ ´ëÇÑ ´äº¯¹®)

3496
reply to a letter of complaint about the product
date
dear
this is with regards to your letter complaining about the (name of product) you purchased from our store.after we have reflected on the trouble according to you that is happening in the unit, we realized that it is not a defect.it is a feature of the unit that it automatically shuts off if left unattended for 10 minutes.
if that description is the only one that is happening to the unit, it is understood that it is running in good condition and replacement is not necessary.
we are accepting clients call everyday from 8 oclock in the morning until 5 o clock in the afternoon.if you have questions, please feel free to contact us.thank you for your continued patronage.
yours truly,
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Reply to a Letter of Complaint about the Wrong Specification (À߸øµÈ »ó¼¼¼³¸í¿¡ ´ëÇÑ °ÇÀǼ­ ´äº¯¹®)

3494
reply to a letter of complaint about the wrong specification
date
dear
this is in reply to your letter of complaint regarding to the (name of product) with type no.01234 which did not meet the specifications you indicated in your purchase order no.9870.
sorry that it bothered you.i already have informed the manufacturer about the matter.they promise to take immediate action to correct what has been negatively observed about the product.
we are now readying the substitute.you will surely know when it is all set for shipment.thank you very much for your understanding.
yours truly,
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ºÒÆíÀ» ³¢Ãĵå·Á¼­ Á˼ÛÇÕ´Ï´Ù.ÀÌ ¹®Á¦¿¡ ´ëÇØ Á¦ÀÛ¾÷ü¿¡ ÀÌ¹Ì Å뺸ÇÏ¿´½À´Ï´Ù.±×µéÀº ±× Á¦Ç°¿¡ ´ëÇØ ºÎÁ¤ÀûÀ¸·Î º¸¿©Áø Á¡À» ¼öÁ¤Çϵµ·Ï Áï½Ã ´ëÀÀÇÏ°Ú´Ù°í ¾à¼ÓÇß½À´Ï´Ù.
ÀúÈñ´Â ÇöÀç ±³Ã¼Ç°À» ÁغñÇÏ°í ÀÖ½À´Ï´Ù.¾ðÁ¦ ¹è¼ÛÁغñ¿Ï·á°¡ µÉÁö ²À ¾Ë·Áµå¸®°Ú½À´Ï´Ù.ÀÌÇØÇØÁּż­ ´ë´ÜÈ÷ °¨»çÇÕ´Ï´Ù.
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