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Acknowledgement of Customer Satisfaction Letter (°í°´ ¸¸Á· ¼½Å¿¡ ´ëÇÑ È®Àι®)
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acknowledgement of customer satisfaction letter
january 22, 1999
amy stewart
san diego, califonia
dear ms.stewart
a pleasant day to you!
we were overjoyed by your letter to us regarding the excellent service that you said you received from one of our staff, mr.louie ohara.it is very seldom that a customer like you will take the time to praise us for an excellent service.
i have forwarded a copy of your letter to our personnel manager so that mr.ohara may get the credit he deserves.
as a token of our appreciation, we have enclosed a discount coupon which will entitle you to a 30% discount on your next purchase from us.again, on behalf of our entire staff, our deepest gratitude to you!
sincerely,
adam savage
store manager
one stop shop corporation
°í°´ ¸¸Á· ¼½Å¿¡ ´ëÇÑ È®Àι®
1999³â 1¿ù 22ÀÏ
¿¡ÀÌ¹Ì ½ºÆ©¾îÆ®
»÷ µð¿¡°í, Ķ¸®Æ÷´Ï¾Æ
½ºÆ©¾îÆ® ¿©»ç¿¡°Ô
¾È³çÇϽʴϱî!
ÀúÈñ Á÷¿øÀÎ ´©ÀÌÁö ¿ÀÇ϶󾾿¡°Ô ÈǸ¢ÇÑ ¼ºñ½º¸¦ ¹Þ¾Ò´Ù´Â ¼½ÅÀº Àß ¹Þ¾Ò½À´Ï´Ù.±ÍÇÏ °°Àº °í°´´ÔÀÌ ÀúÈñ¿¡°Ô ÈǸ¢ÇÑ ¼ºñ½º¸¦ ¹Þ¾Ò´Ù°í ½Ã°£À» µé¿© ĪÂùÇÏ´Â °ÍÀº µå¹® ÀÏÀÔ´Ï´Ù.
¿ÀÇ϶󾾰¡ ÀÀ´çÇÑ ½Å¿ëÁ¡¼ö¸¦ ¹ÞÀ» ¼ö ÀÖµµ·Ï ÀúÈñ ÀλçºÎÀå¿¡°Ô °í°´´ÔÀÇ ¼½Å »çº»À» Àü´ÞÇß½À´Ï´Ù.
ÀúÈñ °¨»çÀÇ Ç¥½Ã·Î, ´ÙÀ½ ±¸¸Å ½Ã 30% ÇÒÀÎÀÌ ºÎ¿©µÇ´Â ÇÒÀÎ ÄíÆùÀ» µ¿ºÀÇß½À´Ï´Ù.
´Ù½Ã ÇÑ ¹ø, Àü Á÷¿øÀ» ´ëÇ¥ÇÏ¿©, ±íÀº °¨»ç¸¦ µå¸³´Ï´Ù.
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Standard Approach to Respond to Inquiry (¹®ÀÇ¿¡ ´ëÇÑ Ç¥ÁØ ´äº¯¹®)
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standard approach to respond to inquir(date)
(name & address)
dear mr./ms.,this is to confirm your recent inquiry about (nature of inquiry).
we appreciate your interests in our products.as such, we are enclosing our catalog and price list for your review.we are certain that you will find the answers to all your queries in this catalog.should your require further information, please do not hesitate to contact us.we will be most happy to be of assistance.thank you for expressing your approval to our line of products.
sincerely,
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¾¾ ¿¡°Ô,(¹®ÀÇ ³»¿ë)°ú °ü·ÃµÈ ÃÖ±Ù ¹®ÀÇ¿¡ ´ëÇÑ È®ÀÎÀ» Çص帳´Ï´Ù.
ÀúÈñ Á¦Ç°¿¡ º¸¿©ÁֽŠ°ü½É¿¡ °¨»ç µå¸³´Ï´Ù.±ÍÇÏ°¡ °ËÅä ÇÏ½Ç ¼ö ÀÖµµ·Ï ÀúÈñ Ä«Å»·Î±×¿Í °¡°ÝÇ¥¸¦ µ¿ºÀ ÇØ µå¸³´Ï´Ù.±ÍÇϲ²¼ °¡Áö°í °è½Å ±Ã±Ý Á¡Àº ÀÌ Ä«Å»·Î±×¿¡¼ ´äÀ» ãÀ¸½Ç ¼ö ÀÖÀ» °Í ÀÔ´Ï´Ù.Ãß°¡ Á¤º¸°¡ ÇÊ¿ä ÇϽøé ÁÖÀúÇÏÁö ¸¶½Ã°í Á¦°Ô ¿¬¶ô Áֽñ⠹ٶø´Ï´Ù.±â²¨ÀÌ µµ¿Íµå¸®°Ú½À´Ï´Ù.ÀúÈñ Á¦Ç°¿¡ ±àÁ¤ÀûÀÎ ¹ÝÀÀÀ» º¸¿©Áּż °¨»ç ÇÕ´Ï´Ù.
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Typical Cover Letter in Response to Inquiry (¹®ÀÇ¿¡ ´ëÇÑ ÀüÇüÀûÀÎ ´äº¯¹®)
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typical cover letter in response to inquir(date)
(name & address)
dear mr./ms.,this is to answer your recent inquiry about (nature of inquiry).our latest catalog with price list is attached for your review.we are certain that you will find them to be sufficient for your queries.
in case you need more product details, please do not hesitate to contact us.we will be glad to be of assistance to you.thank you for expressing your interest in our products.we hope to get your orders very soon.
sincerely,
¹®ÀÇ¿¡ ´ëÇÑ ÀüÇüÀûÀÎ ´äº¯¹®
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¾¾ ¿¡°Ô,(¹®ÀÇ ³»¿ë)°ú °ü·ÃµÈ ÃÖ±Ù ¹®ÀÇ¿¡ ´ëÇÑ È®ÀÎÀ» Çص帳´Ï´Ù.±ÍÇÏ°¡ °ËÅä ÇÏ½Ç ¼ö ÀÖµµ·Ï ÀúÈñ Ä«Å»·Î±×¿Í °¡°ÝÇ¥¸¦ µ¿ºÀ ÇØ µå¸³´Ï´Ù.±ÍÇϲ²¼ °¡Áö°í °è½Å ±Ã±Ý Á¡Àº ÀÌ Ä«Å»·Î±×¿¡¼ ´äÀ» ãÀ¸½Ç ¼ö ÀÖÀ» °Í ÀÔ´Ï´Ù.
Ãß°¡ Á¤º¸°¡ ÇÊ¿ä ÇϽøé ÁÖÀúÇÏÁö ¸¶½Ã°í (ÀüÈ ¹øÈ£)·Î ¿¬¶ô Áֽñ⠹ٶø´Ï´Ù.±â²¨ÀÌ µµ¿Í µå¸®°Ú½À´Ï´Ù.ÀúÈñ Á¦Ç°¿¡ ±àÁ¤ÀûÀÎ ¹ÝÀÀÀ» º¸¿©Áּż °¨»ç ÇÕ´Ï´Ù.±ÍÇÏÀÇ ÁÖ¹® °ÇÀ» ±â´ëÇÏ°í ÀÖ°Ú½À´Ï´Ù.
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Traditional Manner of Response to Inquiries (¹®ÀÇ¿¡ ´ëÇÑ ÀüÅë¹æ½ÄÀÇ ´äº¯¹®)
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traditional manner of response to inquiries
(date)
(name & address)
dear mr./ms.,we would like to acknowledge your recent inquiry about (nature of inquiry).thank you for expressing such interest in our products.for your review, we have enclosed our latest catalog and price list so that you can get more detailed information on the products.we are quite certain that this catalog will answer all your questions.for other concerns or further inquiries, please contact us at (phone numbers).
we also wish to extend our appreciation for expressing your approval for our products.
sincerely,
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¾¾ ¿¡°Ô,(¹®ÀÇ ³»¿ë)°ú °ü·ÃµÈ ÃÖ±Ù ¹®ÀÇ¿¡ ´ëÇÑ È®ÀÎÀ» Çص帳´Ï´Ù.ÀúÈñ Á¦Ç°¿¡ º¸¿©ÁֽŠ°ü½É¿¡ °¨»ç µå¸³´Ï´Ù.±ÍÇÏ°¡ °ËÅä ÇÏ°í Á¦Ç°ÀÇ Á¤º¸¸¦ ´õ ¸¹ÀÌ ¾Æ½Ãµµ·Ï ÀúÈñ Ä«Å»·Î±×¿Í °¡°ÝÇ¥¸¦ µ¿ºÀ ÇØ µå¸³´Ï´Ù.±ÍÇϲ²¼ °¡Áö°í °è½Å ±Ã±Ý Á¡Àº ÀÌ Ä«Å»·Î±×¿¡¼ ´äÀ» ãÀ¸½Ç ¼ö ÀÖÀ» °Í ÀÔ´Ï´Ù.Ãß°¡ Á¤º¸°¡ ÇÊ¿ä ÇϽøé ÁÖÀúÇÏÁö ¸¶½Ã°í (ÀüÈ ¹øÈ£)·Î ¿¬¶ô Áֽñ⠹ٶø´Ï´Ù.
ÀúÈñ Á¦Ç°¿¡ ±àÁ¤ÀûÀÎ ¹ÝÀÀÀ» º¸¿©Áּż °¨»ç ÇÕ´Ï´Ù.
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Conventional Letter in Response to Inquiryy (¹®ÀÇ¿¡ ´ëÇÑ ´äº¯¹®)
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conventional letter in response to inquir(date)
(name & address)
dear mr./ms.,we would like to extend our appreciation for your interests in our products during our recent conversation.
to provide you with more details on the products, we have enclosed our latest brochure for your review.if you should require more details, please call us at our hotline numbers, (phone numbers).we will be glad to assist you in anyway possible.
thank you for your very kind words regarding our line of products.
yours truly,
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¾¾ ¿¡°Ô,ÀúÈñÀÇ ÃÖ±Ù ÄÁº¥¼Ç¿¡¼ ±ÍÇϲ²¼ º¸¿©ÁֽŠ°ü½É¿¡ °¨»ç µå¸³´Ï´Ù.
ÀÌ Á¦Ç°¿¡ ´ëÇØ ´õ ¸¹Àº Á¤º¸¸¦ Á¦°øÇص帮°íÀÚ ±ÍÇÏ°¡ °ËÅäÇÏ½Ç ¼ö ÀÖµµ·Ï ÃÖ±Ù ºê·Î¼Å¸¦ µ¿ºÀ ÇØ µå¸³´Ï´Ù.Á¤º¸¸¦ ´õ ¿øÇϽøé (ÀüÈ ¹øÈ£)·Î ÀüÈ Áֽñ⠹ٶø´Ï´Ù.ÃÖ´ëÇÑ µµ¿Í µå¸®µµ·Ï ÇÏ°Ú½À´Ï´Ù.
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