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4445
apology for poor service rating on costumer questionnaire
date :
name :
address :
dear
we do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.thank you for taking the time to fill out our questionnaire during your stay with us.
the problems that you mentioned have been brought to the attention of our housekeeping department.
while the lack of service you experienced is unusual and not the standard of our motel, there is no excuse for an easygoing attitude on the part of any of our employees.
we are sorry for the inconvenience and annoyance this incident caused.
thank you again for your comments.we hope that you will give us another chance to serve you.
sincerely,
signature
summary: apology letter for the poor service rating on costumer questionnaire and sorry for the inconvenience and annoyance caused by the poor service.
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4443
apology for delayed response and request for meeting
date :
name :
address :
dear
this is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.
we should have our merchandise ready to ship within of the original delivery date and we hope that you can hold off until that time.
we did want to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements, if necessary.we can assure you, however, that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise.
please accept our apology for this delay and thank you for your understanding.
sincerelsignature
summary: apology letter for delay response because we were advised in order to much time as possible to make alternate arrangements.
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4441
apology for a missed appointment re; reschedule of meeting
date :
name :
address :
dear ,
i am so sorry i missed our appointment last morning.it must have been very upsetting for you to make all the effort to get to my office on time, only to have me fail to arrive.
unfortunately, my daughter was involved in a car accident, and everything else simply slipped my mind.
in any case, when we do meet, let me take you out to lunch.i look forward to hearing from you.
sincerely,
signature
summary: a letter of apology for not being able to attend the said appointment and explaining why he/she wasnt able to attend the meeting and asking for reschedule of the meeting.
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4439
apology and reparation for unpleasant and impolite service
date :
name :
address :
dear ,
your comments regarding the service you received at our store are very important to us.we want customers to enjoy shopping at , so your report of a disturbing experience with one of our sales persons is a serious concern for us.
first, let us express our deepest apologies.you deserve only the best service, especially when you visit.second, we are questioning our staff and will take appropriate action.finally, the next time you visit our store, please ask for me.
i will personally give you a special discount on your purchase and provide you with the service you should expect at.
thank you for reporting this incident.
sincerely,
signature
summary: letter of apology for the unpleasant and impolite service by one of the staff.the staff undergoes same questioning and takes appropriate action.
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4437
apology and recompense for incorrect size of item purchased
date :
name :
address :
dear ,
please accept our sincere apology for the error we made in your last order.we are sending you the correct size dress, along with a coupon for off your next order from our catalog.
we hope this has not caused you too much inconvenience.we appreciate your business and will make every effort in the future to send you the correct merchandise.
sincerely,
signature
summary: letter of apology for the incorrect size of the item purchased and hoping it will not caused too much inconvenience.