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4455
letter of apology and explanation for a defective purchase
date :
name :
address :
dear ,
we are very sorry that your does not function as you expected.before we ship any , we double-check every function, so your problem may be one you can solve quite easily.
if that adjustment does not solve the problem, simply return the to our nearest outlet to receive a replacement or a refund.
your should give you many years of trouble-free service.
sincerely,
signature
summary: the letter of apology is use for mistakenly giving a defective product to a customer.
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4453
letter of apology and compensation for rude treatment and impolite gesture
date :
name :
address :
dear ,
on behalf of , i would like to express my deepest apologies for the rude treatment you received from one of our support operators.
our customer support service is designed to alleviate customer frustration, not add to it.when a problem of this nature occurs, we want to know about it.
thank you for bringing it to our attention.the operator in question has been put on probation and has been sent to a special class on customer relations.wants to deliver preferential treatment to all its customers.
please accept the enclosed discount coupons as a token of our sincere apologies.
sincerely,
signature
summary: this letter of apology suits for the rude treatment received from a service crew.
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4451
letter of apology and compensation for damaged propertdate :
name :
address :
dear ,
i feel terrible about the damage did to your garden.being a gardener myself, i realize how much work you put into making it productive.
i know i would be displeased if someone were to run carelessly through my carefully planted tomatoes.
feels bad about what he did, and although he cannot repair the damage, he says he wants to compensate you by doing yard work for you this fall.if you agree, i think this would be a good lesson for.
sincerely,
signature
summary: a letter of apology for the damage of a private property and asking to settle te problem.
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4449
letter of apology and amends for a broken propertdate :
name :
address :
dear ,
i am very sorry and embarrassed that i knocked down your fence post as i was backing out of your driveway last night.i know you had worked hard to get that fence built, only to have someone like me damage it.i offer no excuse.i simply wasnt paying attention.
of course i will pay for the repair as soon as possible.said that your home owners insurance policy may cover the damage, so she told me to wait until she had called the company.ill be glad to follow through on the repairs.its the least i can do.
thanks for putting up with me.ill be in touch.
sincerely,
signature
summary: a letter expressing your sorry for accidentally damaging or destroying a property.
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4447
letter of apology and amendment for substandard service
date :
name :
address :
dear ,
i am sorry that you received inferior service when you brought an important out-of-town client to dine at our restaurant last evening.i know how frustrating it is to have plans for an elegant evening unexpectedly go awry.
i appreciate your making me aware of the situation.to solve the problem, i am placing a few of our best servers on call during peak evening hours.
please accept the $ gift certificate i have enclosed as a token of my appreciation for your patronage and a gesture of my desire to make amends.
sincerely,
signature
summary: the purpose of this letter is to ask and apology for giving a substandard service in our restaurant.